WhatsApp Automation for South African Business
WhatsApp is the way South Africa does business. We help Cape Town and South African companies turn it into a 24/7 sales and support channel — with WhatsApp Business API chatbots and AI agents that qualify leads, answer questions, book appointments and follow up automatically, all while staying POPIA-compliant.
Everything you need to sell and support on WhatsApp
From official WhatsApp Business API onboarding to AI-driven conversations, we build the full stack on the channel your customers already use every day.
WhatsApp Business API Setup
Full onboarding to the official WhatsApp Business API through an approved provider — verified business profile, green tick application support, and reliable message delivery at scale.
AI Chatbots & Agents
Conversational AI that understands natural language, answers product and pricing questions, and handles multi-step requests — powered by Claude, Gemini or GPT, not rigid keyword menus.
Lead Capture & Qualification
Automatically greet new enquiries, ask qualifying questions, and route hot leads to your sales team with full context — so no WhatsApp message ever goes unanswered.
Automated Follow-ups & Reminders
Appointment reminders, quote follow-ups and re-engagement sequences that run on their own — the difference between a lead that converts and one that goes cold.
Broadcasts & Notifications
Send order confirmations, delivery updates, payment links and opt-in marketing broadcasts using approved message templates — compliant and high-converting.
CRM & Systems Integration
Connect WhatsApp to your CRM, Xero, Google Sheets, calendars and payment gateways so conversations update your systems automatically — no copy-paste.
What South African teams automate on WhatsApp
Sales & Enquiries
Capture and qualify inbound enquiries instantly, share catalogues and quotes, and hand over to a human only when it counts.
Bookings & Appointments
Let customers book, reschedule and confirm appointments inside a WhatsApp chat — ideal for clinics, trades and services.
Order & Delivery Updates
Proactive status messages from order to doorstep, cutting 'where is my order?' calls and support load.
Customer Support
Resolve common questions instantly with an AI agent and escalate complex cases to your team with full conversation history.
Common questions
Turn WhatsApp into your best sales channel
Book a free automation assessment and we'll map exactly where WhatsApp automation can save your team time and win you more business.